Last Updated: October 26, 2023
Brand Name: ShipCorrect
Legal Name: LineTech Web Solutions
At ShipCorrect, operating under the legal name LineTech Web Solutions, we are dedicated to delivering high-quality courier and logistics aggregation services while maintaining customer satisfaction. We understand that there may be occasions when a refund is necessary. This Refund Policy outlines our refund procedure and the conditions for eligibility.
1. Eligibility for Refunds
1.1. Service Not Delivered: Customers are eligible to request a refund within 7 days of the payment date if the service they have paid for is not delivered.
2. How to Request a Refund
To initiate a refund request, please follow these steps:
2.1. Contact Us: Reach out to our customer support team by sending an email to firstname.lastname@example.org within 7 days of the payment date. In your email, provide the following information:
- Your name and contact information
- Payment details (e.g., transaction ID)
- The reason for requesting a refund
- Any supporting documents, if applicable
2.2. Review Process: Upon receiving your refund request, our dedicated team will review it to determine if it meets the criteria specified in this policy.
3. Refund Process
3.1. Approved Refunds: If your refund request is approved, we will process the refund to the original payment method within [number of days] from the date of approval.
3.2. Notification: We will notify you via email to inform you of the approval and the commencement of the refund process.
4. Contact Us
If you have any questions or concerns about our Refund Policy or need assistance with a refund request, please do not hesitate to contact us at:
Postal Address: 216 Neo Corporate Plaza, Ram Chandra Lane Ext, Malad West, Mumbai 400064
We are committed to providing you with a clear and equitable refund process. Your trust in our services is greatly appreciated, and we are here to assist you with any inquiries or issues related to refunds.